Technical Business Analyst

Job Category: Technology & IT
Job Type: Permanent
Job Location: Dublin


  • The generation of clear detailed requirements for projects in our infrastructure program. Examples of projects in this program include hardware/software upgrades, information security enhancements, network and telephony upgrades and application migrations;
  • Collaboration with our technical stakeholders to specify and design technological solutions to support the business;
  • Performing detailed system and process analysis;
  • Organisation of requirement specifications, data mappings, diagrams and flowcharts for developers and testers to follow;
  • Liaising with test teams to ensure test plans adequately capture requirement specifications;
  • Liaising with internal technical and business stakeholders to ensure a smooth transition through Service Acceptance of changes into production;
  • Engaging in the estimation process for projects.


  • Degree qualified or equivalent in a Computer Science or Information Technology discipline;
  • Proven experience working as a Technical Business Analyst;
  • Proven ability to manage the requirements process for large projects;
  • Ability to elicit and elaborate high-level technical requirements and convert to detailed software functional and non-functional requirements;
  • Proven communication and interpersonal skills;
  • Strong attention to detail;
  • Flexible approach, with the ability to work on own initiative;
  • Ability to accurately identify expected deliverables from stakeholders;
  • Strong influencing and negotiation skills;
  • On Premise and Cloud experience;
  • An understanding of System Integration, Messaging Services and Micro Services;
  • Experience of both Waterfall and Agile project methodologies;
  • Core tools of the trade including Jira, Confluence, MS Office, Sharepoint, testrail and SQL.


  • Communication & Influencing;
  • Critical Analysis and attention to detail;
  • Creative & innovative thinking;
  • Problem Solving and Decision Making.

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